Mobile / Live
These are the legal terms that govern your account and how bb98 operates for you. Access to our platform, your account rights and all transactions depend on your local law and the eligible regions we serve.
Our legal terms set out what we owe you and what you agree to when you open and use an account with us. Whether you fund your account through bKash, Nagad or Rocket, or use Bank Transfer, the same policy framework applies to every transaction you make. We do not create separate rules for different payment methods — the policy is consistent, and your transaction records reflect it. Access to this platform depends entirely on the laws applicable in your region. We do not make eligibility decisions on your behalf. It is your responsibility to confirm that opening and using an account here is permitted under your local law before you proceed. Where local law is unclear or prohibits access, you should not register. We review our policy terms periodically, and we publish any material changes here before they take effect. If you continue using your account after a change goes live, that constitutes acceptance of the updated terms. You can always request a copy of the current terms through our published support route. Wallet-level records for bKash, Nagad, Rocket and Bank Transfer are stored within your account history.
Every section of this policy has a defined boundary. Knowing what falls inside and outside its scope helps you understand your rights and where to direct any questions you have about your account.
Our policy covers how your account is opened, verified and maintained. It sets out what happens when access is restricted and how you can request a review. Access eligibility depends on your local law and the regions we support at the time you register.
All deposits and withdrawals processed through your account — whether by bKash, Nagad, Rocket or Bank Transfer — fall within this policy. Transaction records are held in your account history and you can review them at any time after signing in.
The game content, odds displays and promotional notices published on bb98 are covered by this policy in terms of accuracy and your right to raise a dispute. We do not warrant that all content is available in every region, as this depends on local law.
Payment processors, game studios and any external service linked from our platform operate under their own separate terms. Our policy does not extend to those third-party terms. Where a dispute involves a third-party service, their terms govern that aspect.
Your account is the central record of everything you do with us — deposits made through bKash or Nagad, wagers placed, withdrawals processed and any communications we have exchanged. This policy gives you clear rights to access and act on that record. You can review your full transaction history after signing in: the account history section shows each deposit, withdrawal and payment method used. If any detail in your account — such as your registered contact information — is incorrect, you can submit a correction request through the account settings page. We do not require you to justify a correction to standard contact fields. If you have a question about how a specific transaction was processed or why an account action was taken, you can raise it through our published support route. We aim to acknowledge every query and route it to the right team. Account closure requests are also handled through the same support route — you do not need to open a separate channel.
Sign in and open the account history section to see every transaction, including bKash, Nagad, Rocket and Bank Transfer entries. Each entry shows the date, amount and payment method used.
Go to account settings to update or correct your registered contact details. If a field is locked for compliance reasons, raise a correction request through the support route and we will handle it from there.
If something in your account history or a policy decision is unclear, contact us through the published support channel. State your account reference and the specific transaction or action you are asking about so we can respond accurately.
Account closure, data queries and any matter not resolvable through self-service settings can be escalated through support. We do not limit the scope of queries you can send — every account-holder has the right to raise a concern.
We keep the contact path short. If you have a question about this policy, your account rights or a specific transaction, use one of the published routes below. Do not send sensitive account details over an unverified channel — always use the routes listed in your signed-in account area.
Open the chat widget from any page while signed in. State your account reference and the policy or transaction topic. This is the fastest route for account-specific questions.
Send your query to the published support email shown in the account help section. Include your account reference and a clear description of the policy matter you are raising.
The help centre inside your signed-in account lists the most common policy questions and direct links to the correct form for corrections, disputes and closure requests.
We handle your account data in line with the commitments set out in this policy. If you want to understand how we collect, store or use any information tied to your account, the full detail is in the published privacy section of the site.
We collect only the information needed to operate your account — registration details, transaction records and session data. We do not sell your personal information to third parties. Retention periods and data categories are described in the privacy section of our policy.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the account and payment pages load for you.
Your account is protected by password and, where applicable, an additional verification step shown during login. If you suspect unauthorised access, change your password immediately and contact support through the published route to flag the account.
If you want to request a correction to stored data, ask about retention periods or raise any other rights-based query, contact us through the signed-in support route with your account reference. We will confirm receipt and respond through the same channel.
These are the questions we hear most often about how this policy works, what your rights are and how to act on them. If your question is not covered here, raise it through the published support route in your signed-in account area.
Yes. Every transaction processed through your account — including those made via bKash, Nagad, Rocket or Bank Transfer — is covered by this policy. Your transaction history shows each entry, and the same terms govern all payment methods without distinction.
Access depends on your local law and whether your region is currently supported. We do not make that determination for you. Check the eligibility conditions shown during registration and confirm that using this platform is permitted under the law applicable to your location.
Open account settings after signing in and update the relevant field directly. If the field is locked — for example, during an active verification — raise a correction request through the support route. Include your account reference so the team can locate the record quickly.
Account closure does not result in the immediate deletion of all records. We retain transaction data for the period required under our policy and applicable rules. You can request details of what is retained and for how long by contacting support with your account reference.
The current version is always published on this page. We update the content here before any change takes effect. If you continue using your account after an update, that counts as acceptance. You can also request a written copy through the email support route.
Sign in and open the support route from your account area. State the transaction reference or account action you are disputing and describe the issue clearly. We will route the query to the relevant team and respond through the same channel you used to contact us.